Established in 1981, the Homeless Connections (formerly known as the Emergency Shelter) have adapted to meet the needs of people both homeless, and at-risk of homelessness in the Fox Valley community. The current 78 bed facility was built in 1997.


To end homelessness by connecting individuals and families to resources that promote self-sufficiency and prevent future homeless episodes.


  • Prevention: The Prevention Program, operated in collaboration with partner agency LEAVEN, provides financial assistance, connection to community resources, and follow-up services to individuals and families who are at high-risk of losing their community housing.
  • Shelter: The Shelter Program provides safe, temporary shelter to up to 7/8 men, women, and children who are experiencing homelessness. Residents are also provided with personal care items and meals to meet their basic needs.
  • Outreach: The Street Outreach Program connects individuals who are acutely homeless and living with mental illness and/or addiction challenges to community resources and housing.
  • Resources: Individuals work with case managers to develop a plan with goals to address barriers and connect to community resources like workforce development, health care, and housing providers.
  • Educational Services: Homeless Connections also partners with Fox Valley Technical College to offer an Adult Basic Education Program for adults who are homeless or formerly homeless at the City Center.

Ways to Serve

  • Volunteers are vital to Homeless Connections in carrying out its mission, and in ensuring that individuals experiencing homelessness in our community are connected to the services and resources they need.
  • There are many ways in which volunteers are able to connect through service, including preparing and serving meals, greeting people at the front desk, governing on the board or other committees, planning fundraising events, and helping with cleaning or organizing projects around the building.
  • Pathways Church provides dinner for residents six times per year.
  • Individuals can volunteer to serve in above capacities by
    • Complete a Volunteer Application: The Volunteer Application can be completed on their website or picked up any time at the front desk of Homeless Connections. Upon completing the application, you may be asked to meet for an interview.
    • Attend a Volunteer Orientation: All new volunteers are required to attend a Volunteer Orientation, during which you will learn more about the organization, as well as volunteer roles. Orientation is typically held once a month on a Saturday.
    • Receive Training: Before you begin to volunteer, you will have the opportunity to receive training in the area in which you are interested in volunteering.